Event Details
Seminar- Conflict Roundup: Managing Conflict with Flexibility & Credibility
| Date: | September 13, 2018, 8:00am – 12:00pm |
| Location: | Heritage Hall MSU-College of Great Falls |
| Price: | $55 for SHRM Members, $65 for Non-SHRM Members |
| Event Type: | Meeting |
| iCal link | Add to Calendar |
Jeri Mae Rowley, Speaker~Trainer~Saddle Maker's Daughter
Seminar Highlights:
• Applying Emotional Intelligence to Conflict
o Know your conflict triggers and strengths
o Reframing conflict
o Keep complaints from growing into conflict
• The psycholoy of anger
• Five ways to handle conflict
• Six-Step Conflict Resolution Process
• Effective Conflict Resolution: When You Are the Supervisor
• The Art (and Science) of Apology
You’ll Receive:
• Your TKI ®Conflict Resolution Style Profile; $45 value.
• Conflict Resolution by TKI®— is the world’s most popular conflict-handling behavior assessment. Your 10-page personal TKI® conflict assessment will tap into research validated by over 7 millionTKI Conflict Assessments.
• Robust conflict management and resolution resources.
